Customer Service

Welcome to Easton.com Customer Service Center. Here you can navigate the links below to find information on all of our current shopping policies. From navigating our site, to submitting a Warranty claim, to creating an account and beyond, our goal is to provide you with all the answers to the questions you may have while shopping at our site to make your experience easy and convenient.

Promo Code Usage: Cannot combine promo codes, discount codes, coupons, special offers, and there may be limitations that apply to the use of the code (cannot be used on 2015 Power Brigade Bats). Please note that customers can use warranty promotional codes ONE time only. All codes cannot be reissued or extended under any circumstance. Codes also cannot be applied to any orders after they have been placed.

Before contacting our customer service department, please browse these links to see if we can answer your question here first.

For all other inquiries, our Customer Service department is available to help you. For site or ordering issues please call 1-800-345-8140

Hours of Operation: Mon - Fri (7am - 5pm MST / 6am - 4pm PST)

For Warranty related questions please call:
1-888-259-1297 (USA)
1-866-732-7866 (OUTSIDE THE USA)

For Credit Inquiries please call:
1-855-849-4277

General Inquiries:
customerservice@easton.com

Headquarters:
Easton
7855 Haskell Avenue
Suite 200
Van Nuys, CA 91406-1902
Telephone: 1 (800) 632-7866

Easton Canada:
17550 Rte. Trans-Canada
Kirkland, Quebec H9J3A3
Telephone: (514) 630-9669
Fax: (514) 630-3637