Hockey Canada Warranty

EFFECTIVE: October 1, 2008 SHAFTS / SYNERGY STICKS CONSUMER DIRECT WARRANTY POLICY

Easton prides itself on the quality and performance of its products which not only meet, but also exceed industry quality and durability standards. However, all materials are subject to fatigue and possible breakdown over time. Our conditions for product warranty are as follows:

COMPOSITE STICKS/SHAFTS

1. The composite stick/shaft must have been purchased in CANADA from an "EASTON AUTHORIZED DEALER" in the last 30 days.

2. The consumer must have their original computerized cashier's receipt from the dealer as proof of purchase.

3. Bar Code Sticker affixed to the cashier's receipt must correspond to the hologram bar code on the composite stick/shaft.

4. Third party receipts, such as PayPal, PayPoint, etc. will not be accepted.

5. Composite sticks/shafts returned for warranty without proof of purchase will not be warranted.

6. The composite stick/shaft must be returned in its entirety. Easton will not warrant a shaft that did not use an Easton replacemnt blade at all times.

7. Excluding manufacturer's defect, Easton will not warrant a composite stick/shaft that has been damaged through game action (i.e., skate cut, boards, another player, stick etc.) misuse or abuse. The shaft/Synergy stick must show no signs of having been overheated by any heat source or exposure to an open flame.

8. There is no warranty on hockey replacement blades.

9. The shaft/Synergy stick was not a factory second, blem, or purchased used.

10. This warranty does not cover any representation or warranty made by dealers beyond the provisions of this warranty.

11. Warranty parameters will be determined exclusively by Easton Sports. Easton cannot guarantee the warranty of your product until it is inspected and determined to be under warranty.

12. Professional and College Teams are excluded from this warranty.

Composite sticks/shafts are limited to a one-time replacement. Easton reserves the right to substitute similar product if necessary.

RETURN PROCEDURE IN 3 EASY STEPS:

2. Contact Easton Sports Canada Consumer Direct Warranty hotline at 1-866-7EASTON (1-866-732-7866) to receive a return authorization number

3. Once the return authorization number is issued, the consumer must return their product in its entirety along with proof of purchase and matching warranty sticker within 20 days by prepaid carrier to: 

Easton Sports Canada

Note: Products not deemed under warranty will be returned only when requested at the issuance of the return authorization number.

STICK RETURN FORM

OUTSIDE CANADA:

Contact Easton Sports USA at 1-888-259-1297 for products purchased from an "EASTON AUTHORIZED DEALER" in the USA. For products purchased outside North America, please consult our website for International warranty information.

EFFECTIVE: October 1, 2008 ICE HOCKEY HELMET CONSUMER DIRECT WARRANTY POLICY

Easton prides itself on the quality and performance of its products which not only meet, but also exceed industry quality and durability standards. However, all materials are subject to fatigue and possible breakdown over time. Our conditions for product warranty are as follows:

HOCKEY HELMETS

1. The helmet must have been purchased in CANADA from an "EASTON AUTHORIZED DEALER" in the last 365 days.

2. The consumer must have their original computerized cashier's receipt from the dealer as proof of purchase.

3. Third party receipts, such as PayPal, PayPoint, etc. will not be accepted.

4. Helmets returned for warranty without proof of purchase will not be warranted.

5. This warranty does not cover damages resulting from misuse, abuse, neglect, alteration (including by paint, solvents, or like products), and failure to perform maintenance as instructed or unauthorized repair or service.

6. This warranty does not cover helmets that have been reconditioned and only covers helmets that were broken or damaged during the normal course of play due to a manufacturer defect, and when the aforementioned instructions and warnings were heeded.

7. This warranty does not cover any representation or warranty made by dealers beyond the provisions of this warranty.

8. Warranty coverage will be determined exclusively by Easton Sports. Easton cannot guarantee the warranty of your product until it is inspected and determined to be under warranty.

Helmets are limited to a one-time replacement. Easton reserves the right to substitute similar product if necessary.

RETURN PROCEDURE IN 3 EASY STEPS:

Review above conditions
Contact Easton Sports Canada Consumer Direct Warranty hotline at 1-866-7EASTON (1-866-732-7866) to receive a return authorization number
Once the return authorization number is issued, the consumer must return their product in its entirety along with proof of purchase within 20 days by prepaid carrier to: 

Easton Sports Canada

OUTSIDE CANADA:

Contact Easton Sports USA at 1-888-259-1297 for products purchased from an "EASTON AUTHORIZED DEALER" in the USA. For products purchased outside North America, please consult our website for International warranty information.