For returns and exchanges, please contact our customer service department to authorize a return. Easton customer service can be reached toll free at 1-800-345-8140, Monday-Friday, between 8am and 5pm, MST.
We gladly exchange product for alternate sizes and/or colors of the exact product purchased within 30 days of the purchase date. We do not exchange a product for a different model product. For all exchanges, we will ship a replacement product within 5-7 business days from the time we receive the original product in our warehouse. You will not be charged for any additional shipping or restocking fees. All products must be returned new, unused, and in the original packaging that you received it in. No exceptions.
For all returns, a refund will be credited back to the card used to place the order, within 3-5 business days from the time we receive the product in our warehouse. Refunds will be for the amount you paid for the product(s) you purchased, minus a $7.99 restocking fee. Note - Oversized and Specialty items are subject to a higher restocking fee. All products must be returned within 30 days of the purchase date and be new, unused, and in the original packaging that you received it in. No exceptions.