Customer Service

Welcome to Customer Service Center. Here you can navigate the links below to find information on all of our current shopping policies. From navigating our site, to submitting a Warranty claim, to creating an account and beyond, our goal is to provide you with all the answers to the questions you may have while shopping at our site to make your experience easy and convenient.

Promo Code Usage: Cannot combine promo codes, discount codes, coupons, special offers, and there may be limitations that apply to the use of the code (cannot be used on 2017 Power Brigade Bats, including pre-sale orders). Please note that customers can use warranty promotional codes ONE time only. All codes cannot be reissued or extended under any circumstance. Codes also cannot be applied to any orders after they have been placed.

Before contacting our customer service department, please browse these links to see if we can answer your question here first.

For all other inquiries, our Customer Service department is available to help you. For site or ordering issues please call 1-800-345-8140

Hours of Operation: Mon - Fri (7am - 5pm MST / 6am - 4pm PST)

For Warranty related questions please call:
1-888-259-1297 (USA)
1-844-436-2292 (OUTSIDE THE USA)

For Credit Inquiries please call:

General Inquiries:

Easton Baseball/Softball Inc.
3500 Willow Lane
Thousand Oaks, CA 91361
Telephone: 1 (800) 632-7866