Customer Service

Initially when we were offering the Promo Codes it was understood we would be able to use them on to purchase anything which included the preorder bats.   It has since been brought to our attention that the system is not allowing the promo codes to be applied for the preorder bats.  You will still be able to purchase a 2014 model using your promo code but not until they are actually launched 8/30/2013.

Welcome to Customer Service Center. Here you can navigate the links below to find information on all of our current shopping policies. From navigating our site, to submitting a Warranty claim, to creating an account and beyond, our goal is to provide you with all the answers to the questions you may have while shopping at our site to make your experience easy and convenient.

Before contacting our customer service department, please browse these links to see if we can answer your question here first.

For all other inquiries, our Customer Service department is available to help you. For site or ordering issues please call 1-800-345-8140

Hours of Operation: Mon - Fri (7am - 5pm MST / 6am - 4pm PST)

For Warranty related questions please call:
1-888-259-1297 (USA)
1-866-732-7866 (OUTSIDE THE USA)

For Credit Inquiries please call:

General Inquiries:

7855 Haskell Avenue
Suite 200
Van Nuys, CA 91406-1902
Telephone: 1 (800) 632-7866

Easton Canada:
17550 Rte. Trans-Canada
Kirkland, Quebec H9J3A3
Telephone: (514) 630-9669
Fax: (514) 630-3637